Alternance Collaborator Agency - Portes-lès-Valence (F/H)

Job description

You ensure the following missions: Client reception Understand, analyze and respond to client needs (essentially by phone but also by email, mail, etc.) Handle information requests, quotes, subscriptions, modifications and complaints from clients Appreciate and measure risks in accordance with standards and subscription rules Counsel and retain clients The ISCOD, specialist in Digital Learning training, is looking for its enterprise...

Required skills

training standards email mail phone clients rules counsel digital learning risks subscription retain

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