AJO Implementation & Architecture Lead

Responsibilities

• Solution Design & Delivery
• Serve as the internal lead for AJO solution architecture and implementation, working in collaboration with the agency delivery team
• Translate marketing use cases into detailed journey logic, event structures, segmentation strategies, and activation workflows
• Define the AJO schema, identity stitching strategy, and real-time event model in collaboration with data engineers and architects
• Support platform configuration—offers, decisioning rules, triggers, journeys—and participate directly in technical implementation
• Data Integration
• Partner with internal Data Engineering to ensure Snowflake data is properly structured and activated for AJO
• Define requirements for customer attributes, consent flags, and behavioral event streams
• Validate inbound and outbound data flows with appropriate QA and testing standards
• Journey Migration & Optimization
• Rebuild and modernize customer journeys and programs, leveraging AJO’s capabilities for personalization, scale, and responsiveness
• Collaborate with Email Operations and Marketing Ops teams to QA, test, and activate journeys across key channels
• Collaboration & Enablement
• Work closely with the solution partner team, including: Martech Strategist, Program & Delivery Leads, Platform Architect, Technical Engineers
• Contribute to a shared documentation framework, including platform configuration, use case mapping, and QA test plans
• Provide guidance to internal stakeholders across Martech, eCommerce, Web, CRM, Legal, Brand and Integrated/Campaign Marketing teams to align strategy and activation

Requirements

• 7+ years of experience in Marketing Technology or related digital implementation roles
• Adobe certifications (AJO Architect, AEP Business Practitioner, Adobe Target)
• Familiarity with journey orchestration in regulated or global marketing environments (e.g., GDPR, CCPA)
• Hands-on implementation experience with Adobe Journey Optimizer (AJO)
• Strong foundation in journey architecture, customer lifecycle logic, and real-time personalization
• Expertise with Snowflake or similar cloud data warehouses and their role in marketing activation (nice to have)
• Ability to design data schemas, decisioning frameworks, and event payloads for cross-channel journeys
• Experience with identity resolution, consent and preference management, and segmentation logic
• Ability to read and debug JSON payloads, define API interactions, and partner on event instrumentation
• Understanding of AJO’s connection points to Adobe Experience Platform (AEP), Real-Time CDP, and downstream systems (e.g., email, push, web)
• Strong collaboration skills, with a demonstrated ability to work productively across vendor and in-house teams
• Ability to document architecture decisions, QA protocols, and operational playbooks for handoff and scale
• Experience with campaign QA, journey testing, and performance optimization
• Strong written and verbal communication skills; comfortable working with both technical and business audiences

We offer

• We gather like-minded people:
  • Engineering community of industry professionals
  • Friendly team and enjoyable working environment
  • Flexible schedule and opportunity to work remotely within Poland
  • Chance to work abroad for up to 60 days annually
  • Business-driven relocation opportunities
• We provide growth opportunities:
  • Outstanding career roadmap
  • Leadership development, career advising, soft skills, and well-being programs
  • Certification (GCP, Azure, AWS)
  • Unlimited access to LinkedIn Learning, Get Abstract, Cloud Guru
  • English classes
• We cover it all:
  • Stable income (Employment Contract or B2B)
  • Participation in the Employee Stock Purchase Plan
  • Benefits package (health insurance, multisport, shopping vouchers)
  • Strategically located offices featuring entertainment and relaxation zones, table tennis and football, free snacks, fantastic coffee, and more
  • Referral bonuses
  • Corporate, social and well-being events
• Please, note:
  • The set of bonuses might vary based on the role you apply for – specifics will be discussed with our recruiter during the general interview
  • We will reach out to selected candidates exclusively

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.