AI Strategy & Automation Lead (m/w/d)

Jobbeschreibung

The benuta Group is one of the leading online providers for carpets and home accessories in Europe. With the brand benuta at our D2C-E-Commerce headquarters in Bonn and our own logistics in Dormagen (BA Logistics), we serve customers in several European markets.

AI has already become a reality for us. We have largely replaced our entire product presentation with AI-generated images. But that was just the beginning: We want to systematically build up the use of Generative AI and Process Automation across all operational areas and are looking for the person who will drive this forward.

Deine Rolle bei uns:

The role is designed as a single-person function: no reporting structures, no internal coordination loops, direct line to COO and CEO, and full ownership of results. We are looking for personalities who can unfold their strengths in this constellation – not someone with classical team-building or management perspective.

Worum es geht

• Use Cases identify and prioritize: You build a portfolio of AI- and automation-use cases, prioritize based on business impact and feasibility, and align the roadmap with COO and CEO.
• Eigenständiges Arbeiten: You work actively with colleagues from product development, design, category management, procurement, sales, customer service, logistics, and executive management. You understand their workflows and recognize where AI can save time, improve quality, or create new opportunities.
• Strategische Ziele setzen und tracken: You formulate clear KPI goals per area together with C-Level and steer the implementation over quarterly targets.
• Lösungen mit den richtigen AI-Tools bauen: You work with leading AI platforms (Anthropic Claude, OpenAI, Google Gemini) as well as workflow and automation tools (n8n, Make, Zapier or similar). Where platform integration is necessary, you define the requirements and work closely with the Head of Platform Engineering.
• Wissenstransfer und Befähigung: You train colleagues in safe and productive use of AI tools, build an internal AI champion network, and ensure that departments can work independently with AI.
• Governance und Datenschutz: You define the internal rules for AI usage – data classification, DSGVO compliance, IP protection – in close coordination with IT and executive management.

Beispiele für Anwendungsfelder bei benuta:

• Design und Produktentwicklung: AI-generated carpet designs and sample variants that become real products – analogous to the image presentation we already produce fully AI-supported today.
• Customer Service: Ticket classification and pre-drafting, reduction of manual standard responses, faster reaction times.
• Category und Einkauf: Sortiment analyses, competitor observation, AI-supported supplier and contract monitoring.
• Internes Wissen und Mitarbeiterproduktivität: AI knowledge agent for all employees based on internal documents, processes, and contracts; AI-supported standard automations across all departments.

Stellenanforderungen

Was wir uns wünschen

• 5 to 8 years of professional experience, with at least 2 to 3 years of practical work with Generative AI and LLM-based solutions in an enterprise context – with demonstrably productive use cases.
• E-Commerce experience is essential: You know the levers and typical processes of a D2C or mid-sized E-Commerce company from your own practice and are aware of which added values AI can create in E-Commerce.
• Very good knowledge of leading AI platforms (Anthropic Claude, OpenAI, Google Gemini) on a senior level: prompt engineering, agentive workflows, RAG patterns. Secure in handling workflow tools like n8n, Make, or Zapier. Basic API knowledge (no deep platform engineering ambitions required).
• Strong process thinking and entrepreneurial perspective on ROI – you build nothing that doesn't pay off.
• Builder mentality: self-starting, result-oriented, and hands-on. You don't need detailed instructions; you get what you need yourself.
• Communicative strength at C-Level and employee level alike. You explain AI in a way that's understandable to accounting and logistics just as much as marketing.
• German negotiation secure (mandatory), English fluent.

What you'll find with us

• Direkte Wirkung: A direct reporting line to the COO. Short paths. Clear decisions.
• Gestaltungsspielraum: A real stage where you can shape a platform for the next five years – and a team that wants to move forward.
• Flexibilität: Location Bonn with home office possibilities and the freedom to adapt to your life situation.
• Entwicklung: International teams, new perspectives, and daily learning in exchange with experienced colleagues.
• Wohlfühlfaktor: An office where you like to be – with positive working atmosphere, good supply, and dogs welcome.
• Benefits with added value: Mobility allowances, bike leasing, e-charge stations, good public transportation connections, and attractive employee discounts.

*Severely disabled applicants will be given special consideration in equal suitability.*

Bereit für deine Zukunft bei benuta?

We prefer practical applications: Send us your CV and a brief description of 1 to 2 AI use cases you have already successfully implemented – that tells us more than a classic motivation letter.

Your contact person: Sonja Bialas - Teamlead HR

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