AI-Powered CX Solutions Architect

A leading customer experience company is seeking a Senior Solutions Consultant to transform how brands leverage AI-powered platforms. You will architect innovative, scalable solutions while collaborating closely with Sales, Product, Engineering, and Customer Success teams. The ideal candidate has over 5 years of presales experience in SaaS, strong knowledge of AI technologies, and proven experience in designing customer solutions. This role includes a hybrid work model, offering a balance of remote and office-based work. As a key member of the Solutions Architecture team, you will be responsible for developing and maintaining relationships with clients, understanding their business needs, and architecting innovative solutions that meet those needs. You will also collaborate closely with cross-functional teams to ensure successful project delivery. The ideal candidate has excellent communication and interpersonal skills, is able to work in a fast-paced environment, and is comfortable with ambiguity. This role offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.