Agile Coach - Mexico City (AI / Tech Consulting Company)

Join the AI Revolution with rocket code! At rocket code, we're not just developers — we're dreamers, doers, and disruptors. As a rapidly growing company renowned for building and optimizing technological platforms, we are at the forefront of making AI work for you, turning market buzz into groundbreaking realities. Our disruptive, AI-first approach drives us to seek new ways of working, prioritizing operational efficiency and transforming the software development industry. We need passionate individuals to join us on this exciting journey.
Why rocket code?

Imagine being part of a team that is not only leading the digital frontier but also redefining it. With our global presence in Mexico, the United States, Spain, and soon Brazil, we offer a dynamic environment where innovation and creativity thrive. We've developed over 100 platforms across various industries, including fintech, insurtech, energy, manufacturing, telecommunications, and e-commerce. At Rocket Code, every day is an opportunity to push boundaries and create impactful solutions. Our mission is to transform existing technology into digital experiences that generate a profoundly positive impact. We aim to be the constellation that guides the digital universe, illuminating paths to authentic progress and prosperity for our clients and their communities. Every solution we create is a shining star of innovation and excellence.
Our Commitment:

At rocket code, we believe in the power of technology to create a positive societal impact. We are dedicated to social responsibility and sustainability, implementing sustainable practices in all our projects and operations.
Your Future at rocket code:

We're seeking brilliant, innovative, and passionate tech enthusiasts to join our team. If you're ready to be part of a company that not only solves problems but also inspires and leaves a lasting mark on the digital world, Rocket Code is the place for you.
Join us and be part of the change!

Mission:
The Agile Coach at rocket code will guide, facilitate, and accelerate the adoption of agile frameworks (Scrum, Kanban, SAFe, etc.) within multidisciplinary software development teams and initiatives leveraging AI. The primary goal is to foster a culture of continuous improvement, collaboration, transparency, and value delivery, working closely with both operational teams and organizational leaders.

Responsibilities

• Training and Mentorship

• Train, mentor, and guide Scrum Masters, Product Owners, technical leaders, and teams on agile practices, especially within AI and advanced technology projects.

Team Support and Guidance

• Ensure the proper implementation of agile frameworks across various teams, assess their agile maturity, and define continuous improvement plans.

Culture and Change Management

• Promote the cultural transformation needed for organizational agility, encouraging values such as self-management, adaptability, and continuous value delivery.

Process Optimization

• Identify bottlenecks and opportunities for improvement in workflow processes, from discovery to go-live, especially within AI and ML solutions.

Facilitation of Key Events

• Facilitate strategic agile events such as PI Plannings, leadership retrospectives, inception sessions, and ideation and prioritization workshops, ensuring effective participation and tangible outcomes.

Measurement and Evolution

• Define and track key agile maturity metrics and value delivery indicators.

Cross-Functional Collaboration

• Work closely with engineering, product, quality assurance, design, and data science teams to maintain alignment and consistency in the agile approach.

Evangelization of Best Practices

• Foster an internal agility community by sharing experiences, success stories, learning artifacts, and promoting agile best practices.

Strategic Jira Management

• Administer, optimize, and promote strategic use of Jira as the central tool for agile management, ensuring standardization of workflows, key automations, visibility of relevant metrics (lead time, throughput, WIP), and alignment with delivery and initiative tracking processes.

Requirements

• Education & Experience

• Bachelor's degree in Engineering, Administration, Systems, or related fields.
• Proven experience in agile environments, with a minimum of 2 years as an Agile Coach.
• Demonstrable experience in technology, software, or consulting firms delivering digital products or AI-based solutions.
• Preferably experience in agile scaling frameworks (SAFe, Spotify Model, LeSS, Nexus).

Technical Knowledge

• Agile methodologies: Scrum, Kanban, XP, Lean.
• Tools: Jira, Confluence, Miro, Notion.
• Preferably knowledge in DevOps processes, ML Ops, CI/CD, and AI model-related projects.
• Agile certifications or Agile Coaching certifications are desirable but not required.

• Language Skills

• Spanish: Native or fluent.
• English: Intermediate level (technical reading, international collaboration, and technical documentation).

• Key Soft Skills

• Leadership without direct hierarchical dependence.
• Assertive, empathetic, and clear communication skills with both technical and non-technical stakeholders.
• Strong skills in conflict resolution and group dynamics facilitation.
• Systemic thinking and strategic organizational vision.
• High adaptability and effective organizational change management capabilities.

• Key Performance Indicators (KPIs)

• Agile maturity level per team (assessed semi-annually).
• Percentage of initiatives delivered iteratively with tangible value.
• Consistent reduction in lead time and time-to-market.
• Effective participation and satisfaction in workshops, training sessions, and agile events.
• Adoption rate and diffusion of agile best practices within the organization.

Benefits

At rocket code, we value our team members and offer a comprehensive benefits package to support their personal and professional growth:

• Vacations: Enjoy time off to recharge and rejuvenate.
• December Bonus: Receive an annual bonus to celebrate your contributions and hard work.
• Referral Bonus: Get rewarded for bringing talented individuals to our team.
• Continuous Training: Access to resources and specialized training in AI and digital transformation methodologies.
• Courses and Certifications: Stay ahead in your career with company-sponsored courses and certifications