Aftersales Technical Assistant

We're looking for an: Aftersales Technical Assistant (Level 2) MISSION As part of Stellantis' Technical Assistance team, the Technical Assistance Specialist provides remote support to dealers in diagnosing and repairing complex technical issues on customer vehicles. Working closely with dealers, Country Technical Delegates, Engineering, Quality, and Suppliers, the specialist plays a key role in improving customer satisfaction, service quality, and repair efficiency across the network. This position requires strong analytical skills, attention to detail, and excellent communication skills. The ideal candidate will have experience working in a technical environment, preferably with an automotive manufacturer or supplier. Knowledge of vehicle systems, diagnostic tools, and repair procedures is essential. The ability to work independently and as part of a team is also crucial. We are looking for someone who can thrive in a fast-paced environment, prioritize tasks effectively, and maintain a high level of professionalism at all times.