Advisor Digital Systems and Processes

Vacancy characteristics

Location Utrecht Contract duration 24 months Hours per week 38 - 38 Monthly salary €3,674.00 - €5,863.00 Salary level Civil servant scale IBBAD 10 - Civil servant scale IBBAD 10 Level HBO Bachelor Field Facilities / services Vacancy number 80215 Employment type Temporary appointment with a view to permanent employment​​ Job group Civilian

Job description

Will you help the young, rapidly growing Service Point organization achieve our ambitions? We want to offer applicants for support products and services a single point of contact and provide clients with insight into the service level of the support provided. We, as your future colleagues, are looking for that solid professional who will help us further professionalize the organization.

As an Advisor Digital Systems & Processes, these are your tasks; 1. Advises and supports management and employees within the SP in the use and application of digital systems and data, by: - informing management and employees about the use of digital systems and the data recorded therein; - advising users on functionalities, possibilities, and coherence between digital systems; - promoting the use of uniform working methods and standards; - acting as a point of contact for employees within the SP for questions about digitalization and systems; - contributing to the creation and updating of procedures, work instructions, and managing and making this documentation accessible; - organizing and providing training and education in the field of digitalization systems in consultation with the Sr. Adv Digit & Systems; 2. Manages digital data and monitors its quality and lawful recording, by: - overseeing correct recording and archiving; - overseeing compliance with regulations and guidelines regarding digitalization and systems; - identifying and assessing bottlenecks in systems and, in collaboration with the Sr Adv Digit & Systems, ensuring adequate resolution; 3. Contributes to the (further) development and changes of digital systems and processes within the SP, by: - preparing functional designs for changes and (further) developments of systems and contributing to the technical translation; - participating in testing and implementation processes of new functionalities or changes and evaluating them; - performing project-based work focused on digital systems and processes; - identifying and monitoring developments and trends in digitalization and process design; - representing user interests towards central service providers (JIVC, PDM); - inventorying user wishes and bottlenecks in system usage; - obtaining user information within the digital systems and making improvement proposals based on this;

Job requirements

You have a completed HBO (higher vocational education) degree (preferably in Business Administration or Business Intelligence, Business & IT, Facility Management). Prince 2 Agile and LEAN (green belt) is a plus.

Preferably practical experience in comparable positions. Experience with improvement and change processes of digital systems and processes Extensive experience in understanding the customer's system needs. Extensive experience in participating in projects Experience with facility and/or service management systems.

Knowledge and insight into (Defense) policy. Policy principles and financial-economic aspects of (digital) services.

Furthermore, you are strong in communication (both oral and written), customer-oriented and problem-solving, quality-conscious, a team player and connector, and you work in a structured manner and know how to set the right priorities.

You will be working in a very enjoyable team that is involved with all Service Point-wide processes and staff activities where you can truly make an impact. You will also actively contribute to the digital course and further growth of the organization. In addition to 'running the business', we are primarily focused on making our business operations future-proof ('changing the business'), with the latter being strongly reflected in your tasks. We work where it is practical for our activities. This can be at home, from our location in Utrecht, or at one of the 44 Defense locations. We are looking for someone who is perfectly suited to a diverse, close-knit, and hybrid team, where enjoyment in work is always central.

Employment conditions

Salary level Civil servant scale IBBAD 10 - Civil servant scale IBBAD 10 Salary description The salary is based on a 38-hour work week. Monthly salary €3,674.00 - €5,863.00 Employment type Temporary appointment with a view to permanent employment​​ Contract duration 24 months Minimum number of hours per week 38 Maximum number of hours per week 38

Other employment conditions

From 2025, Defense employees will no longer receive holiday pay and year-end bonus as separate payments, but will build them up monthly through the Individual Choice Budget (IKB). The IKB for Defense employees amounts to a total of 16.33 percent of the salary. With the IKB, Defense employees can decide for themselves when, what, and how much budget they spend on time, money, or fiscal facilities. This can be up to the maximum of the monthly accrued budget. The IKB can be used for:

• A maximum of 15 percent of the salary can be used monthly for the exchange of the commuting allowance.
• The monthly difference between the contribution to the costs of personal transportation for commuting and the fiscal maximum.
• A bicycle for personal use, including bicycle accessories and bicycle insurance.
• A computer that can also be used for work or study, including computer accessories and computer insurance.
• A battery or electrical components for a bicycle.
• Payment of union contributions.
• Defense expects to further expand the possibilities of the IKB in the future.

Details

• We are deployable worldwide for peace and security. Diversity in ways of thinking, perspectives, and qualities contributes to achieving our mission: "Protecting what is dear to us." For this, we are explicitly looking for new colleagues who contribute to diversity within Defense.
• Defense also strives to employ individuals who fall under the target group of the Job Agreement Act. If you are registered in the target group register, we also invite you to apply!
• Your application documents will be destroyed no later than three months after the completion of the selection procedure. This period is longer than the standard period prescribed by the General Data Protection Regulation. This longer period is necessary in case an internal candidate initiates an objection and/or appeal procedure.
• In accordance with internal procedures, employees with an employment contract at the Ministry of Defense are considered first. If no suitable internal candidate can be selected, external interested parties will be considered.

More about the job group

Organization name

Ministry of Defense

Organization description

Defense is committed to the interests, welfare, and freedom of the Netherlands. We are active daily at home and abroad. Our worldwide deployment strengthens international cooperation and ensures that people can develop freely. Now and in the future.

Approximately 79,000 people work directly and indirectly for peace and security within the Ministry of Defense. The ministry consists of the Materiel & IT Command (COMMIT), the Directorate-General (the department), the Royal Netherlands Navy, the Royal Netherlands Army, the Royal Netherlands Air Force, the Royal Netherlands Marechaussee, and the Defense Support Command (DOSCO).

Defense is one of the largest employers in the Netherlands and shares similarities with a large company. The operational commands (sea, land, and air forces), the Marechaussee, DOSCO, and COMMIT resemble operating companies.

The armed forces protect what is dear to us. The Defense Support Command (DOSCO) makes an essential contribution to this. With over 10,000 employees, we support the Army, Air Force, Navy, and Marechaussee always and everywhere. We do this at defense locations, during daily activities, during exercises, and during deployment. We ensure that the armed forces have an edge in combat!

At DOSCO, you contribute to a strong Defense organization. We are one of the most versatile parts of Defense. From catering to security, from real estate to logistics, from facilities to procurement, from HR to medical care, behind every soldier is a team of professionals who provide support 24 hours a day. You do not have to be a soldier to work at DOSCO. At DOSCO, it's all about craftsmanship, reliability, and connection.

Does this appeal to you and does the vacancy match your profile? Apply quickly!

Organization URL

www.defensie.nl

Department name

Defense Support Command

Department description

The Facility, Logistics, and Security Division (DFLB) is a professional organization that provides facility and logistics services to its clients within and outside Defense, whenever and wherever needed. We operate in a client-oriented, cost-conscious, reliable, flexible, and transparent manner.

The activities are carried out within the DFLB, which falls under the Defense Support Command (DOSCO). The Facility, Logistics, and Security Division consists of a Staff (Cabinet, Facility Section, Mobility and Transport Management Section, the Program Bureau, the DOSCO Locations Barracks Command, and dedicated support) and the following business units: Paresto (caterer), Defense Facility Company (FBD), Service Point, Defense Traffic and Transport Organization (DVVO), Defense Media Center (MCD), Financial Administration and Management Office (FABK), Bureau International Military Sports (BIMS), Royal Home for Veterans and Bronbeek Museum (KTOMMB), and Defense Guard and Security Organization.

The Service Point (SP) is part of the DFLB as an organizational unit. The SP is responsible for locally planning, coordinating, and executing assigned defense-wide non-weapons system support. The SP monitors adherence to agreements with internal and external suppliers. The SP has insight into the availability of capacities, the progress of delivery, removes obstacles to delivery, evaluates, and implements improvement initiatives. The objective of the SP's support is to empower the commander and the colleague at the location by taking over and initiating the needs assessment and managing the execution of defense-wide non-weapons system support.

Department URL

www.defensie.nl/organisatie/dosco

Contact persons

For more information about this vacancy:

Pieter Fopma
[email protected]
0622670353

For more information about the application procedure:

Sam van Eijk
[email protected]
0682084080

Location: Utrecht Level: HBO Bachelor 38 hours per week €3,650 ~ €5,850 salary Facilities / Services Advisor Digital Systems and Processes This is what you will do

Will you help the young, rapidly growing Service Point organization achieve our ambitions? We want to offer applicants for support products and services a single point of contact and provide clients with insight into the service level of the support provided. We, as your future colleagues, are looking for that solid professional who will help us further professionalize the organization.

As an Advisor Digital Systems & Processes, these are your tasks; 1. Advises and supports management and employees within the SP in the use and application of digital systems and data, by: - informing management and employees about the use of digital systems and the data recorded therein; - advising users on functionalities, possibilities, and coherence between digital systems; - promoting the use of uniform working methods and standards; - acting as a point of contact for employees within the SP for questions about digitalization and systems; - contributing to the creation and updating of procedures, work instructions, and managing and making this documentation accessible; - organizing and providing training and education in the field of digitalization systems in consultation with the Sr. Adv Digit & Systems; 2. Manages digital data and monitors its quality and lawful recording, by: - overseeing correct recording and archiving; - overseeing compliance with regulations and guidelines regarding digitalization and systems; - identifying and assessing bottlenecks in systems and, in collaboration with the Sr Adv Digit & Systems, ensuring adequate resolution; 3. Contributes to the (further) development and changes of digital systems and processes within the SP, by: - preparing functional designs for changes and (further) developments of systems and contributing to the technical translation; - participating in testing and implementation processes of new functionalities or changes and evaluating them; - performing project-based work focused on digital systems and processes; - identifying and monitoring developments and trends in digitalization and process design; - representing user interests towards central service providers (JIVC, PDM); - inventorying user wishes and bottlenecks in system usage; - obtaining user information within the digital systems and making improvement proposals based on this;

This is what you will get Salary level Civil servant scale IBBAD 10 - Civil servant scale IBBAD 10 Salary description The salary is based on a 38-hour work week. Monthly salary €3,674.00 - €5,863.00 Employment type Temporary appointment with a view to permanent employment​​ Contract duration 24 months Minimum number of hours per week 38 Maximum number of hours per week 38 This is what we offer even more

From 2025, Defense employees will no longer receive holiday pay and year-end bonus as separate payments, but will build them up monthly through the Individual Choice Budget (IKB). The IKB for Defense employees amounts to a total of 16.33 percent of the salary. With the IKB, Defense employees can decide for themselves when, what, and how much budget they spend on time, money, or fiscal facilities. This can be up to the maximum of the monthly accrued budget. The IKB can be used for:

• A maximum of 15 percent of the salary can be used monthly for the exchange of the commuting allowance.
• The monthly difference between the contribution to the costs of personal transportation for commuting and the fiscal maximum.
• A bicycle for personal use, including bicycle accessories and bicycle insurance.
• A computer that can also be used for work or study, including computer accessories and computer insurance.
• A battery or electrical components for a bicycle.
• Payment of union contributions.
• Defense expects to further expand the possibilities of the IKB in the future.

This is what we ask

You have a completed HBO (higher vocational education) degree (preferably in Business Administration or Business Intelligence, Business & IT, Facility Management). Prince 2 Agile and LEAN (green belt) is a plus.

Preferably practical experience in comparable positions. Experience with improvement and change processes of digital systems and processes Extensive experience in understanding the customer's system needs. Extensive experience in participating in projects Experience with facility and/or service management systems.

Knowledge and insight into (Defense) policy. Policy principles and financial-economic aspects of (digital) services.

Furthermore, you are strong in communication (both oral and written), customer-oriented and problem-solving, quality-conscious, a team player and connector, and you work in a structured manner and know how to set the right priorities.

You will be working in a very enjoyable team that is involved with all Service Point-wide processes and staff activities where you can truly make an impact. You will also actively contribute to the digital course and further growth of the organization. In addition to 'running the business', we are primarily focused on making our business operations future-proof ('changing the business'), with the latter being strongly reflected in your tasks. We work where it is practical for our activities. This can be at home, from our location in Utrecht, or at one of the 44 Defense locations. We are looking for someone who is perfectly suited to a diverse, close-knit, and hybrid team, where enjoyment in work is always central.

Where you will work

The Facility, Logistics, and Security Division (DFLB) is a professional organization that provides facility and logistics services to its clients within and outside Defense, whenever and wherever needed. We operate in a client-oriented, cost-conscious, reliable, flexible, and transparent manner.

The activities are carried out within the DFLB, which falls under the Defense Support Command (DOSCO). The Facility, Logistics, and Security Division consists of a Staff (Cabinet, Facility Section, Mobility and Transport Management Section, the Program Bureau, the DOSCO Locations Barracks Command, and dedicated support) and the following business units: Paresto (caterer), Defense Facility Company (FBD), Service Point, Defense Traffic and Transport Organization (DVVO), Defense Media Center (MCD), Financial Administration and Management Office (FABK), Bureau International Military Sports (BIMS), Royal Home for Veterans and Bronbeek Museum (KTOMMB), and Defense Guard and Security Organization.

The Service Point (SP) is part of the DFLB as an organizational unit. The SP is responsible for locally planning, coordinating, and executing assigned defense-wide non-weapons system support. The SP monitors adherence to agreements with internal and external suppliers. The SP has insight into the availability of capacities, the progress of delivery, removes obstacles to delivery, evaluates, and implements improvement initiatives. The objective of the SP's support is to empower the commander and the colleague at the location by taking over and initiating the needs assessment and managing the execution of defense-wide non-weapons system support.

Defense is committed to the interests, welfare, and freedom of the Netherlands. We are active daily at home and abroad. Our worldwide deployment strengthens international cooperation and ensures that people can develop freely. Now and in the future.

Approximately 79,000 people work directly and indirectly for peace and security within the Ministry of Defense. The ministry consists of the Materiel & IT Command (COMMIT), the Directorate-General (the department), the Royal Netherlands Navy, the Royal Netherlands Army, the Royal Netherlands Air Force, the Royal Netherlands Marechaussee, and the Defense Support Command (DOSCO).

Defense is one of the largest employers in the Netherlands and shares similarities with a large company. The operational commands (sea, land, and air forces), the Marechaussee, DOSCO, and COMMIT resemble operating companies.

The armed forces protect what is dear to us. The Defense Support Command (DOSCO) makes an essential contribution to this. With over 10,000 employees, we support the Army, Air Force, Navy, and Marechaussee always and everywhere. We do this at defense locations, during daily activities, during exercises, and during deployment. We ensure that the armed forces have an edge in combat!

At DOSCO, you contribute to a strong Defense organization. We are one of the most versatile parts of Defense. From catering to security, from real estate to logistics, from facilities to procurement, from HR to medical care, behind every soldier is a team of professionals who provide support 24 hours a day. You do not have to be a soldier to work at DOSCO. At DOSCO, it's all about craftsmanship, reliability, and connection.

Does this appeal to you and does the vacancy match your profile? Apply quickly!

Details

• We are deployable worldwide for peace and security. Diversity in ways of thinking, perspectives, and qualities contributes to achieving our mission: "Protecting what is dear to us." For this, we are explicitly looking for new colleagues who contribute to diversity within Defense.
• Defense also strives to employ individuals who fall under the target group of the Job Agreement Act. If you are registered in the target group register, we also invite you to apply!
• Your application documents will be destroyed no later than three months after the completion of the selection procedure. This period is longer than the standard period prescribed by the General Data Protection Regulation. This longer period is necessary in case an internal candidate initiates an objection and/or appeal procedure.
• In accordance with internal procedures, employees with an employment contract at the Ministry of Defense are considered first. If no suitable internal candidate can be selected, external interested parties will be considered.

Ask your question

For more information about this vacancy:

Pieter Fopma
[email protected]
0622670353

For more information about the application procedure:

Sam van Eijk
[email protected]
0682084080