Admissions Counselor (US Shift)

About the Opportunity

A growing player in the Higher Education Services & Student Recruitment sector supporting US-based colleges and universities. We deliver end-to-end student outreach, application guidance, and enrolment conversion services for prospective learners across North America.

This is an on-site role based in India working US shift hours to engage prospective students, manage application workflows, and drive admissions targets.

Primary Job Title (standardized): Admissions Counselor

Role & Responsibilities

- Conduct outbound and inbound outreach to prospective students (phone, email, and video) during US shift hours to drive application completion and enrollment.
- Qualify leads, assess academic fit, provide program guidance, and advise on application requirements and timelines for US universities.
- Maintain accurate candidate records in CRM and track pipeline stages to ensure timely follow-ups and conversion reporting.
- Support end-to-end application processes: document collection, application submission, interview scheduling, and enrollment confirmation.
- Collaborate with admissions managers and marketing to optimize lead-to-enrolment funnels and improve conversion metrics.
- Meet or exceed weekly/monthly enrollment targets while delivering a high-quality candidate experience and compliance with process standards.

Skills & Qualifications

Must-Have

- Bachelor’s degree or equivalent preferred; strong track record in admissions, student recruitment, or outbound sales (US market experience is advantageous).
- Proven experience using CRM tools (Salesforce/Slate) and maintaining accurate pipeline records.
- Excellent written and spoken English with the ability to counsel and influence prospective students and families.
- Comfortable working US shift hours on-site in India; reliable attendance and shift flexibility required.
- Strong telephone prospecting and lead qualification skills with a target-driven mindset.
- Familiarity with US higher-education application processes, visa basics, and documentation requirements.

Preferred

- Experience with enrollment CRM configurations, reporting, and basic analytics (Excel/Sheets).
- Previous exposure to international student advising or education counseling.
- Multilingual abilities that support US-bound student populations.

Benefits & Culture Highlights

- On-site, structured training program with clear career progression into senior admissions or student success roles.
- Performance-linked incentives, night-shift allowance, and comprehensive health benefits.
- Collaborative, metrics-driven culture focused on coaching, continuous improvement, and impact on student outcomes.

We are looking for motivated admissions professionals who thrive in fast-paced, target-oriented environments and want to help students navigate US higher-education pathways. Apply if you bring strong CRM discipline, persuasive counseling ability, and the dedication to work US shift hours on-site in India.

- Resume/CV
- Brief cover letter (1 page) outlining relevant admissions/recruitment experience and your motivation for this role
- Preferred start date and confirmation of availability to work US shift hours

Selection timeline: Shortlisted candidates will be contacted for an initial video/phone screen within 7–10 business days. Successful candidates may be invited to a secondary interview and skills assessment; final decisions are typically communicated within 2–3 weeks of interview completion.