Administrator

About IMA

We are an innovative startup situated at the heart of the health-tech sector, committed to improving the quality of life for the polymedicated community in Spain and Europe.

We are dedicated to simplifying the lives of people with polymedicated treatments, facilitating the daily organization of their medication.

Every day, we are transforming the healthcare industry, providing efficient and hassle-free medication management to thousands of patients. Are you ready to join the health revolution with us?

What are we looking for?

At IMA, we are looking for an Administrator with a strong enthusiasm to be part of a key team within IMA Health, and to discover more about the pharmaceutical world.

Responsibilities

• Schedule and coordinate personalized telephone contact with registered patients.

• Manage patient treatments, understanding the indications of the medical professional.

• Register patients and carry out maintenance tasks, adhering to the operational calendar.

• Handle patient inquiries and issues via phone calls and WhatsApp, with a friendly and problem-solving approach.

• Enter the necessary information for patient admission and registration in the management software.

• Update changes and news occurring within the Operations team and at production sites.

Requirements

• Vocational Training (Middle or Higher Level) in Administration, Customer Service, or similar.

• Advanced proficiency in office automation tools. (Excluding)

• Experience required in health mutuals, insurance companies, healthcare centers, or clinics.

• Methodical and process-oriented individual.

• Solid organizational and time management skills.

• Excellent interpersonal and customer-oriented communication skills.

What do we offer?

• Join a project with significant social impact.

• Unique opportunities for growth and development in a rapidly growing company, currently in an exciting phase of international expansion.

• Receive specialized training in the pharmaceutical sector.

• Learn and innovate in a super dynamic startup environment, surrounded by an exceptional team!

• Hybrid work model (4 days in the Barcelona office, 1 day from home).

• Enjoy 26 days to recharge your energy: 22 working days of vacation + 2 personal days + December 24th and 31st!

• Unlimited coffee and tea waiting for you in our office space ☕️.

• Our office is only 3 minutes from Fabra i Puig station.

If you feel this opportunity is for you, we are waiting for you!

Want to learn more about us? Visit our social media!

Website: ima.health/es

Instagram: imahealth_es/

️ Reviews about IMA: https://rb.gy/y5ya4l