Administrative Assistant - Customer Service (H/F/X) 100%

Gi Group SA Each day, we commit to responding to increasingly complex needs of individuals and businesses, with a clear goal: creating value. As a member of the Gi Group Holding network, a global network of human resources services and consulting, we support the development of the job market by generating social and economic values, promoting a positive work culture, and transforming people's lives. We are recruiting for one of our medical sector clients, an administrative assistant - customer service (H/F/X) 100%. Job description: Manage client-related administration; Verify documents in Windream; Create and follow up on files for new surgeons (in collaboration with the Customer Data Steward team); Save electronic files related to client contracts, notifications, and tariff updates; Manage the RMA/RGA process (from creation to credit and archiving); Send shipment documents to clients; Generate and transmit reports to concerned parties; Respond to incoming calls and transfer if necessary; Participate in other tasks or projects as required by the customer service manager. Your profile: CFC employee or equivalent commercial training; Very good level of English, French, or German; Open-minded, flexible, communicative, stress-resistant personality; Service-oriented, team-spirited, result-oriented individual; Good organizational and management skills; First experience in a similar field is an asset. About GI Group: At Gi Group, we accompany you in choosing your professional path; We respect your aspirations and help you find a job that suits you; We value innovation, collaboration, and excellence; We believe each candidate is a precious source of unique skills and talents. Join us in our quest for excellence! If you want to join an innovative company and share your expertise with us, don't hesitate to apply!