IT Administrator

About Valsoft Ventures

Valsoft Ventures is an investment and technology company focused on acquiring, building, and growing software and service businesses worldwide. Our team empowers entrepreneurs and business leaders by providing the resources, strategic guidance, and operational expertise needed to accelerate growth and long-term success. At Valsoft Ventures, we foster a culture of innovation, collaboration, and continuous improvement — where talented people thrive and technology drives progress.

About The Role

We are looking for a proactive and detail-oriented IT Administrator to support the day-to-day technology needs of our growing organization. This role is ideal for someone who enjoys helping people, solving problems, and keeping systems running smoothly. You’ll ensure our employees have the tools and secure environment they need to work efficiently, whether they’re in the office or working remotely.

What You’ll Do

• Provide hands-on IT support to employees, including setting up new computers, troubleshooting issues, and managing equipment inventory.
• Coordinate the setup and maintenance of hardware (laptops, monitors, peripherals) and software tools.
• Manage user accounts, passwords, and access to systems such as Microsoft 365 and internal platforms.
• Maintain IT documentation including asset tracking, user guides, and process checklists.
• Oversee onboarding and offboarding from an IT perspective — ensuring employees have the right access and hardware.
• Monitor system security, apply updates, and help enforce cybersecurity best practices across the company.
• Ensure reliable connectivity and troubleshoot basic network or connectivity issues.
• Collaborate with external vendors and service providers to maintain IT services and procure equipment.
• Support company-wide technology initiatives and identify opportunities to improve IT operations.

What You Bring

• Bachelor’s degree in Information Technology, Computer Science, or equivalent experience.
• 2–4 years of experience in IT support, helpdesk, or similar role.
• Solid understanding of Microsoft 365 and Windows environments.
• Strong troubleshooting skills and a hands-on approach to problem-solving.
• Excellent communication and customer service abilities.
• Highly organized, reliable, and able to manage multiple requests efficiently.