Admin & Office Manager / Tour Operations Assistant

A vacant position at Perth Bus & Coach Charter (Club 55)

Location: Malaga, WA
Employment Type: Full Time - Mon-Fri (one weekend a month on call)
Salary: Competitive + bonus potential as we grow

Who We Are:

We’re a growing, tour and charter business with a passion for showcasing the best of Western Australia. From day trips with seniors to custom charters and developing epic new adventures, we do it all — and we’re ready to take things to the next level. That’s where you come in.

Who We’re Looking For:

You’re not just an admin whiz or a sales gun — you’re a bit of everything. A self-starter with a sense of humour, an eye for detail, and a love of helping things run like clockwork. You’ll be the glue that holds the back office together while playing a key part in growing the business. No two days will be the same — and you love that.

Your Day-to-Day Might Include:

• Managing bookings for tours and charters (Club55 and more)
• Handling customer inquiries via phone and email — friendly vibes only!
• Driver & Vehicle Check Ins on site at the depot
• Coordinating tour operations and working closely with Suppliers, Drivers & Guides
• Assisting with product development (new tours, fresh ideas, itinerary building)
• Keeping on top of emails, invoices, CRM updates, and general admin duties
• Supporting social media updates and newsletters (bonus points if you love Canva)
• Jumping in wherever needed to keep things humming along smoothly

What You Bring to the Table:

• Admin or office management experience (tourism experience a big bonus)
• Great written and verbal communication skills
• Solid computer skills — Microsoft Office, Google Workspace, Xero, etc.
• Ability to think on your feet, problem solve, and laugh along the way
• A love for WA, travel, people, and helping a small biz grow
• Bonus: Marketing, social media, sales or tourism operations knowledge

What We Offer:

• A relaxed, fun workplace that values initiative and ideas
• Real impact — you’ll help shape the direction of the business
• Opportunities for growth and involvement in exciting new projects
• Occasional field days (yes, you’ll get out of the office too)

Sound Like You?

Send us your CV and a short cover letter telling us a bit about yourself, your experience, and why you’d be a good hang — we want personality, not just paperwork.