FRONT OFFICE SECRETARY EMPLOYEE

This position is with Openjobmetis

The selection process will be entirely managed by Openjobmetis.

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**An important company operating in the banking and financial services sector** is looking for a **Secretary – Front Office Employee** to be hired at its headquarters. ### Role and duties The position is particularly suitable for a person with **experience gained in call centers, customer service, or activities in direct contact with the public**, equipped with excellent communication and interpersonal skills. ### MAIN DUTIES * greeting and assisting clients at the branch; * managing incoming and outgoing phone calls; * managing the agenda and appointments; * sorting communications and correspondence; * supporting secretarial and back-office activities; * managing and archiving documentation; * entering and updating data in company systems; * handling customer requests and correctly directing them to the appropriate offices; * providing organizational support for branch activities; * collaborating with internal staff to ensure efficient and professional service. ### Required Skills and Competencies * previous experience in **call centers, customer service, front office, secretarial work, or activities involving public contact**; * degree in economics/marketing (preferred); * excellent communication and interpersonal skills; * excellent listening skills and customer management ability; * good proficiency with PC, email, and main IT tools; * accuracy, organization, and confidentiality; * ability to manage multiple tasks simultaneously; * professionalism, politeness, and attention to customer care; * predisposition for teamwork. Previous experience in the **banking, financial, or insurance sector** is considered a preferential qualification. ### OTHER INFORMATION * integration into a professional and structured environment; * initial training and mentorship; * professional growth path; * contract and economic treatment commensurate with the profile and experience. Location: Bibbiena, Ar Hours: Part-time *The advertisement is addressed to all individuals, regardless of gender, in reference to Legislative Decree 198/2006. We reject all forms of discrimination; we believe in equal opportunities, diversity, and inclusion.*

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