Accounts Receivable & Collections Specialist

THE POSITION:

The AR & Collections Specialist is responsible for collections of outstanding accounts receivable from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. Additional responsibilities will include payment posting prepare and maintain collections analysis. This position will report to the Accounts Receivable Collections Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

• Review and manage assigned accounts and all applicable collection reports.
• Resolving client billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
• Identify issues attributing to account delinquency and discuss them with management.
• Provide timely follow-up on payment arrangements.
• Provide current statement and past due invoice copies to clients to encourage payment of delinquent accounts.
• Ensure that client contact information remains accurate in D365
• Apply customer payments daily.
• Monitor and adjust related information in D365 to ensure accurate revenue reporting and billing.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• All other duties as assigned.

EXPECTATIONS OF THE JOB:

• Travel (not necessary)
• Hours (40 hours per week, 5 days of the week)