Account Manager (m/f/d)

Our ambition is not to follow the market – but to actively shape it.

**talenthafen is a pioneer in recruiting innovation. **We live progress. We develop our own systems, implement automation, and consistently integrate artificial intelligence into our internal processes and customer structures. This allows us to create scalable, measurable, and sustainable solutions – and set new industry standards.

Behind this claim is a strong foundation: A team of over 60 ambitious personalities who think entrepreneurially, take responsibility, and want to continuously develop. On more than 900 m² of office space in Hamburg-Bahrenfeld, the next stage of modern talent acquisition is created daily – both humanly and technically.

What makes us special is not only our market position and software, but the quality of our team.

We work performance-oriented, professionally, and with clear standards. High demands meet high appreciation with us: above-average compensation, real development prospects, and an environment where excellence is fostered.

talenthafen is not a traditional recruiting company. We combine performance marketing with our own tech platform talenthafenOS – over 70 automated workflows that redefine the HR market. Bootstrapped, profitable, triple-digit growth. You work at the interface of consulting and technology, in a market that is currently being completely reshaped.

As an Account Manager, you are the face to the customer: You advise managing directors and HR managers at eye level, manage campaigns, analyze performance, and strategically develop your accounts.

Tasks

Your Daily Business:

• Independent management of your customer portfolio – you are the first point of contact and expert for your accounts

• Planning, coordination, and implementation of projects – from pre-onboarding through setup to launch

• Regular touchpoints and video calls with your clients

• Analysis of campaign performance and derivation of concrete optimizations

• Independent research on platforms, target groups, and successful ads

• Meticulous documentation in our CRM – reliability is a must-have with us

• Support with video shoots and content production

Qualification

Who we are looking for:

• You have a standard for yourself that is non-negotiable – excellence is the norm for you, not the extra

• You have a student mentality: willing to learn, curious, open to feedback from call analyses and coaching

• You are always professional, whether in internal meetings or client appointments

• Proactivity is standard equipment with us, not an award

• You are reliable – what you promise, happens; what is discussed, is documented

• Experience in customer service, consulting, or agency work is a plus

Benefits

What we offer:

• A clear, honest career path with defined development stages up to strategic consulting

• Direct access to management and real responsibility from day one

• A profitable, growing company without investor pressure – we build for the long term

• Work with our own tech platform instead of standard off-the-shelf tools

• Regular call analyses and structured feedback – we invest in your development

• A team that lives positivity: problems are solved, not managed

• Very exciting and well-known clients such as Lorenz Bahlsen, Mehrwerk, Upway, and many more

• A modern, new office in Hamburg-Bahrenfeld – creative & professional at the same time

• Structured onboarding & honest mentoring

• Open communication and short decision-making paths

You get this on top:

• €500 health budget or subsidy for Wellpass
• €50 monthly for your retirement savings
• MacBook – also for private use
• Regular BBQ & team evenings (every 3 months)
• Room for professional and personal development

...and everything that comes with it (fruit basket & co.)

Does this sound like the next step for you?

Take the recruiting market to the next level together with talenthafen – we look forward to your application.

The Application Process

1. Application (CV is sufficient – no cover letter needed)
2. Initial phone interview (approx. 20 minutes)
3. Video interview with the specialist department
4. In-person meeting in Hamburg