Account Manager | Home Office | (m/f/d)

Our goal is a solar system on every roof, a battery in every house, and an electric car in every garage. Enpal makes this possible with an integrated overall solution for decentralized energy – from solar systems and battery storage to wallboxes, smart meters, and heat pumps. The heart of our offering is our AI-powered platform Enpal.One+, which intelligently connects thousands of systems and efficiently optimizes electricity procurement and feed-in on the energy market.

Are you ready for solutions that are more than just a promise and bring real quality of life to thousands of households daily? What you shape at Enpal delivers clean electricity tomorrow and sustainably changes how we use energy.

Your Tasks

• You will guide our customers from contract signing to the successful commissioning of their heat pump. You will actively schedule appointments, maintain contact, manage expectations, and ensure that our customers always feel well looked after, both by phone and in writing.

• You will plan, coordinate, and manage the entire installation process. You will keep an eye on timings, dependencies, and to-dos, ensuring that every construction site is completed cleanly, efficiently, and successfully.

• You will be the central point of contact between customers, internal Enpal teams, and external partners. You will ensure clear communication, quick solutions, and a smooth process, even when multiple parties are involved.

• You will take real responsibility for your projects. For us, success means not just a "completed construction site," but satisfied customers. Customer reviews are a key success factor, both for you personally and for Enpal.

• You will remain structured, friendly, and solution-oriented, even when things get hectic. You see problems not as obstacles, but as tasks.

• In addition to an attractive fixed salary, you will receive a regularly planned monthly bonus that is achievable and based on completed construction sites and positive customer reviews.

Your Profile

• You possess strong ambition and a drive to perform, consistently completing your tasks efficiently and to a high quality standard.

• You are eager to learn, quickly implement new knowledge, and constructively use feedback to continuously develop yourself and your work.

• You have a high degree of personal responsibility, structure, and organizational talent.

• You have a talent for communication and enjoy proactively approaching people to solve problems and drive progress.

• You have a very strong team spirit, are flexible, and enjoy working in a dynamically fast-growing environment.

• You possess fluent German language skills, both spoken and written.

• Whether junior, mid, or senior, we welcome applications at all experience levels.

Are you interested, even if you don't meet all the requirements? Apply anyway! We look forward to discovering your potential – regardless of whether your experience meets every single prerequisite. ☀️

What you can look forward to

• Work at Germany's first green unicorn – Actively shape the solar energy transition.

• The sun shines all over the world – At Enpal, you work with a highly motivated, diverse team from over 65 nationalities.

• The ideal setup for your focus – We are convinced that excellent results are achieved where the conditions are right. That's why we rely on a hybrid working concept that gives you the freedom to work exactly how it best suits your tasks. Do you need new impulses on an international level? With Workflex, depending on your responsibility, we offer the possibility to relocate your work abroad for up to 30 days a year.

• Grown-up Business & Startup Spirit – In our modern office in Berlin-Friedrichshain, you'll find everything your heart desires, from height-adjustable desks and a table tennis table to filled beverage refrigerators and barista coffee.

• Your kick-start at Enpal – Onboarding day with a welcome bag, buddy program, and a team that truly welcomes you.

• Stay up-to-date & co-create – Transparent All-Hands meetings, short decision-making paths, and an open feedback culture, because without mistakes, there's no progress.

• The energy transition only works together – At Enpal, you can expect a legendary team spirit and unforgettable team and company events.

• Your extra boost – 29 + 2 vacation days, discounted Wellhub membership, and Corporate Benefits. Everything that helps you balance work and life.

We at Enpal are proud of the diversity of our team. Neither during hiring nor during the employment relationship are decisions made on the basis of skin color, religion or religious belief, ethnic or national origin, nationality, gender identity, sexual orientation, disability, or age. Enpal stands for a safe workplace and takes action against discrimination and harassment of any kind.

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