Account Manager - SMB - French Market

Founded in Lyon in 2016 by three French entrepreneurs, Agicap is one of the fastest-growing scale-ups in Europe, with over 8,000 clients, 650 employees, and strong revenue growth (x7 between 2021 and 2024). Agicap is part of the French Tech 120, which recognizes France's most promising startups.

Agicap enables Finance teams in Mid-Market companies to effectively manage and forecast their cash flow, pay their suppliers, and get paid. By bringing together a Treasury Management System and Accounts Payable and Accounts Receivable solutions within a single platform, Agicap aims to become the next reference Treasury Management platform for mid-market companies.

We have raised €145 million since our inception from prestigious venture capital funds — AVP, Greenoaks, Partech, and BlackFin — with a latest round in November 2024.

These additional resources fuel our product innovation and allow us to grow strongly while accelerating our international expansion.

We are convinced that our success comes from our passionate and committed teams, determined to build a company where everyone can progress and build their career. We are constantly looking for great talents, seeking excellence and ready to join our ambitious adventure!

As an Account Manager, your main mission is to develop the growth and retention of your portfolio.

To achieve this, you will rely on 3 pillars:

Trusted Advisor Stance:

• Accompany the customer lifecycle from the end of onboarding by organizing regular EBRs (Executive Business Reviews).
• Build 6-12 month roadmaps with clients by coordinating an action plan with other internal teams (CSC, Implementation team, etc.).
• Anticipate and resolve friction points.

Sales Process:

• Be responsible for customer relationships, with a particular focus on sourcing and/or qualifying upsell opportunities (without closing).
• Transmit qualified upsell leads to Expansion Managers.
• Anticipate and manage client renewals.
• Handle churn requests.

Sales Excellence:

• Adhere to established processes and propose improvements to enhance prioritization and efficiency.
• Correctly update the CRM to ensure up-to-date data at all times.
• Regularly report on your performance.
• Share your expertise and best practices with the team.
• Ensure quality handovers to the teams you collaborate with, to improve quality and speed of action.

• An initial interview with the Talent Acquisition team.
• A role-play or case study with the relevant department.
• A final interview with management (and sometimes a C-level decision-maker).

We place great importance on transparency and speed in our process, and we commit to responding to all applications within 48 hours. We also value every member of our team. If you don't think you meet all the criteria, don't hesitate to apply at Agicap: all applications are welcome and encouraged.