Account Manager (m,w,x)

We should know this:

Most job postings sound the same. Ours don't – because the job isn't.

We're not looking for someone who can do 'digital marketing'. There are many of those. We're looking for someone who understands why 80% of marketing outside doesn't work – and has the drive to make it better. With substance instead of empty words. With measurable impact instead of nice dashboards.

Clue One connects consulting, implementation, and technology – for customers like AOK, UNICEF, Orlen, or the Sparkasse. Since 2022, we've been recognized as Top Consultant. Not because we're good at presenting, but because we deliver.

What we stand for

Marketing has a credibility problem. Too many campaigns burn through budget without measurable impact. Too many consultants sell frameworks instead of results. Too many teams optimize metrics that are irrelevant to the business.
We believe: Marketing can be a really good job again. If you understand what you're doing. If you think about the entire funnel, not just your own channel. And if you use technology to work clearer and faster.
This is our mission. If this doesn't appeal to you, that's completely okay. Then this position isn't for you.

Tasks

What you'll do here

No day looks the same. But you'll regularly:

Care for your customers independently. You're the first point of contact for your accounts. You understand their goals, coordinate their requests, and ensure that what's delivered – not just that everyone remains friendly.

Manage projects yourself. Account management is also project management here. You plan, coordinate, and drive projects hands-on – timing, budget, quality. You don't just pass things on, you make sure they run.

Think about marketing. You won't just talk about marketing; you understand the basics. You can place a campaign in context and work sensibly with our specialists.

Work with numbers. You keep budgets, timings, and results in mind. You know whether a project is running – and what you measure it by. Gut feeling isn't enough for us.

Use AI to speed up. AI is part of our daily work here. You use it for reporting, research, and organization – and learn where it helps and where not. AI as a tool, not a replacement for thinking.

Funtion as an interface. You translate between customer and specialist:innen: clear briefings in, good results out. You're the thread that runs through the project.

Qualification

Who we're looking for

We expect at least 3 years of relevant experience. But what's more important than the number on paper is what you've really learned in this time:

• You've already managed customers or projects independently – not just assisted.
• You bring experience in digital marketing with you. You know the basics of how campaigns and channels work.
• You're hands-on and organized. You keep multiple projects in mind without losing sight of the bigger picture.
• You think, rather than just doing. If something's going off track, you say so – instead of just going along with it.
• You approach AI and new tools openly – because you want to get faster and better.
• You communicate clearly and connectingly – with customers and colleagues, in German and English.

Who we're not looking for

Just as important as what we're looking for is what we're not. Save yourself the application if any of the following applies:

• You prefer to manage rather than drive. At our place, nobody just passes things on – everything has to run.
• You talk about marketing, but don't understand the basics. Without a marketing background, it'll be tough here.
• You work on relationships, but not results. If you don't know whether a project is running, you can't steer it.
• You wait for instructions instead of thinking for yourself. We need people who take responsibility.
• You're afraid of AI or ignore the topic. AI belongs to our daily routine here.

Benefits

What we offer

We promise no things that everyone promises. What we really offer:

Earned responsibility from day one. You work directly with customers, lead your own team, and report directly to the management board. No more watching from afar.

A team that delivers. No politics, no egos, short distances. If you have an idea, you can implement it tomorrow.

Hybrid with home office option. Hamburg or Wiesbaden as your base – with flexible home office days. Occasional travel between our locations and to customers is part of the job, but stays within reason.

Ambitious – and sustainable. We work hard. But 'Push. Recover. Repeat.' we mean seriously: We value genuine breaks. Who regenerates smartly delivers longer and better.

Further development that deserves its name. Your own further education budget, internal academy, mentor during onboarding.

Additional benefits: JobRad, corporate benefits, flexible work models, team events, unlimited contract.

How you apply

We want to get to know you – not your application. Send us:

1. Your CV – reduced to the essentials. What have you done? What have you achieved?
2. A concrete example (3-5 sentences): a customer or project that you did well with – and why it worked.
3. Your honest assessment: What makes for a good account job in your opinion – and where do most people fail? (2-3 sentences are enough.)
4. Your references from previous employers.
5. Your salary expectations and earliest start date.

No application necessary. We want to understand how you think – not how well you format applications.

Even if you don't meet every point 100% – if you've read this far and think: This sounds like me – then apply. The rest we'll figure out together.