Account Manager (m/f/d) Power BI, Customer Success with Decision-Making Authority

About Us

Weiler Consult GmbH is a Power BI boutique for the German Mittelstand and corporate environment. Around 10 Power BI experts build reporting that CEOs and CFOs truly use. Our principle: We are the Sherpa. We work remote-first, nationwide, and meet three times a year for workations.

What it's about

You are the permanent point of contact for your customers, from kickoff to renewal. You make visible what our Power BI work changes in the customer's numbers, and you manage the implementation with developers and freelancers. You are responsible for about 10 to 12 customers.

Your Tasks

• You manage customer relationships, know your customers' goals and KPIs, and record their feedback in ClickUp.

• You highlight the change in the customer's numbers, not the delivered dashboards.

• With each customer, you conduct a strategy and roadmap meeting per quarter: satisfaction, successes, target vision for two years, roadmap.

• You proactively and timely approach renewals before the contract ends.

• You develop follow-up projects from the roadmap.

• In implementation, you cut and prioritize tasks in ClickUp, keep deadlines, and coordinate developers and freelancers. You provide technical leadership to the Power BI developers.

• In case of dissatisfaction, budget risk, or impending churn, you escalate early.

What you bring

• You conduct customer conversations independently.

• You understand business figures and can speak with a CFO at eye level.

• You can read and explain Power BI reports.

• You keep deadlines reliably.

• Ideally, you have basic knowledge of DAX and data modeling or consulting experience.

Probably not for you if you

• Avoid sales conversations,

• prefer to develop yourself,

• want to talk about dashboards instead of results,

• sit on problems.

What you will be measured by

Renewal rate (most important), follow-up revenue, satisfaction and NPS, quarterly meetings, adherence to deadlines, adherence to budget.

What we offer

• Target salary €100,000 per year: base salary, customer commission without a cap, and an annual bonus on a personal goal

• Remote-first, nationwide; occasional on-site customer appointments

• Up to 100 days a year working remotely abroad (EU, Thailand, Brazil, others on request)

• Three workations per year with the team, fully paid by us

• Mac or Windows, fully equipped

• Deutschlandticket with subsidy, company bike via salary conversion, corporate benefits

• 30 days of vacation

• Direct collaboration with the CEO

How the application process works

1. Short application via JOIN

2. Interview via video

3. Remote trial day

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