Account Manager m/f/x

Are you an experienced and strategic account manager with a true 'service first' and analytical mindset? Does a challenging role in one of Europe's fastest-growing companies interest you? If so, then we'd love to chat!

What you'll be doing

Our Account Management team lies at the heart and soul of Wolt, ensuring all our existing restaurant partners and Wolts success in Germany. As Wolt grows both in scale and scope of offering, the strength of our account management engine must grow with it.

As a Senior Account Manager at Wolt, you will be responsible for managing our largest SMB merchants, increasing the adoption of Wolt's products and driving their growth on the platform. In this role, you will drive commercial negotiations, close complex deals in a competitive landscape, analyze and synthesize large datasets and manage your portfolio with a consultative approach.

Day-to-day in this role you'll:

• Wolt´s Products: Leverage your business acumen and analytical abilities to raise the adoption of Wolt's products and services among the restaurant partners within your portfolio.
• Strategic Partnerships: Drive complex commercial negotiations to strengthen the partnership with key restaurant partners, while meeting financial targets for these accounts.
• Portfolio Performance: Constantly monitor your portfolio's performance, interpret complex data sets and provide data-driven consultancy to your partners.
• Business Reviews: Conduct periodic meetings, present business reviews and lead discussions with a consultative approach.
• Collaboration: Work closely together with the Marketing team to plan and execute campaigns together with restaurant partners.
• Mentorship: Be a senior presence and source of knowledge on the team, and help others level up through training and mentorship.
• Market Analysis: Actively monitor the competitive landscape and feedback loop to influence Wolt's product improvements.

Our humble expectations 

• Fluency in German and good English skills

• 3–5 years of experience in Account Management, Sales, Category / Vendor Management or Marketing

• Abgeschlossenes Bachelor- oder Masterstudium in einem relevanten Bereich (z. B. BWL, Marketing)

• Understanding of sales principles and the ability to provide an excellent partner experience

• Strong verbal and written communication skills as well as the ability to build and maintain relationships

• Good time management skills with a solutions-oriented mindset

• Highest level of initiative and sense of responsibility

• Knowledge or experience with analytical dashboards (e.g. Looker, Power BI) or data-driven decision making

• Advanced knowledge in Microsoft Excel or Google Sheets

• Readiness to travel regularly, meeting important partners in the respective city or region

What we offer

• Dynamic environment: A chance to work in a rapidly growing technology company with startup mentality.
• Impactful work: The opportunity to have a significant impact on the growth and success of our retail partners.
• Collaborative culture: A supportive and inclusive team culture that values innovation and continuous improvement.
• Career development: Opportunities for personal and professional growth within a global organization.

Next steps

After one of our Talent Acquisition Partners has reviewed your application and determines that you meet the required criteria, you will be invited to the following steps:

• Kennenlerngespräch (You'll get to know Wolt and Wolt will get to know you)
• Gespräch mit Deinem potenziellen Manager
• Zeig uns, warum Du der beste Kandidat für die Stelle bist! (Case Study)
• Abschließendes Gespräch, in dem wir sicherstellen, dass wir perfekt zueinander passen.

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