Account Manager ( Media Tech)

Job Title: Technical Account Manager (OTT / Media Tech)

Location: Hyderabad
Experience: 2-5 years
Employment Type: Full-time

About TV2Z

TV2Z is a trusted global leader in cloud-based Video-On-Demand software solutions, delivering premium experiences to millions of viewers worldwide. We work with top-tier brands like Warner Bros, Comcast, CanalDigital, Newsmax , C-SPAN and TVBUSA to revolutionize the Media and Entertainment landscape.

We are looking for a Technical Account Manager (TAM) to join our growing team in Hyderabad. The ideal candidate will act as the key bridge between our clients and technical teams, ensuring smooth implementation, exceptional client experience, and long-term success.

Key Responsibilities

• Serve as the primary technical contact for assigned clients.
• Understand client requirements and ensure successful onboarding and integration of TV2Z’s OTT solutions.
• Collaborate with internal teams (development, QA, operations) to deliver high-quality results on time.
• Manage post-deployment support and continuous service improvements.
• Build trusted relationships with client stakeholders and internal teams.
• Translate client feedback into actionable insights for the product and engineering teams.
• Monitor account performance, track metrics, and ensure customer satisfaction.

Requirements

• Bachelor’s degree in Computer Science, IT, or related field.
• 4–8 years of experience in a client-facing technical role such as Technical Account Manager, Solution Engineer, or Technical Project Manager.
• Strong understanding of web technologies, APIs, and OTT/media delivery platforms.
• Excellent communication, coordination, and problem-solving skills.
• Ability to manage multiple accounts and deliver under deadlines.

Why Join TV2Z?

• Exposure to global media and entertainment leaders.
• Opportunity to work on world-class OTT streaming products.
• Fast-paced, innovation-driven work environment.
• Collaborative and growth-oriented team culture.
• Work in a dynamic, transparent, and growth-oriented environment.
  
  
• Competitive compensation and comprehensive benefits.

How to Apply

Interested candidates can send their resumes to [email protected] with the subject line “Application – Technical Account Manager.”