Account Manager

SUMMARY The Account Manager – Pharmacy Channel Mexico is responsible for developing, managing, and profitably growing Kids2’s business within the pharmacy channel in Mexico, leading business results, including sales volume, spending within budget, and share growth. The Account Manager is the lead contact with the customer and has significant internal collaboration. The position indirectly leads a cross-functional team to develop long-term plans based on insight, impact shelving/distribution models, and strategic initiatives. This role requires strong analytical skills, business acumen, and ability to build strong relationships with customers and stakeholders. KEY RESPONSIBILITIES • Develop and execute strategies to grow Kids2’s business within the pharmacy channel in Mexico, including identifying opportunities for growth, building relationships with key decision-makers, and negotiating contracts. • Manage and maintain existing customer relationships, ensuring high levels of satisfaction and loyalty. • Collaborate with internal teams, such as Sales, Marketing, and Operations, to develop and implement effective sales strategies and tactics. • Analyze market trends, competitor activity, and customer needs to inform business decisions and drive growth. • Develop and manage budgets, forecasts, and performance metrics to ensure profitable growth and optimal resource allocation. • Stay up-to-date with industry developments, regulatory changes, and best practices in the pharmacy channel to maintain a competitive edge. • Foster a culture of continuous improvement, encouraging experimentation, learning from failures, and sharing knowledge across teams. • Develop and maintain strong relationships with key stakeholders, including customers, partners, and internal teams. • Ensure compliance with company policies, procedures, and regulatory requirements. • Travel as needed for business purposes, including meetings with customers, partners, and internal teams. REQUIREMENTS • Bachelor’s degree in Business Administration, Marketing, or a related field. • 3+ years of experience in account management, sales, or a related field. • Proven track record of success in developing and executing strategies to drive growth and profitability. • Strong analytical skills, with the ability to analyze complex data sets and draw meaningful conclusions. • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, partners, and internal teams. • Ability to work independently and as part of a team, with a high level of self-motivation and initiative. • Strong problem-solving skills, with the ability to think critically and creatively. • Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint. • Fluency in Spanish (written and spoken). • Willingness to travel as needed for business purposes. BENEFITS • Competitive salary and benefits package. • Opportunities for professional growth and development. • Collaborative and dynamic work environment. • Recognition and rewards for outstanding performance.