Account Manager - FSI, New Zealand Financial Services

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. As an Engineer, you will be responsible for managing the relationship between AWS and our key accounts in New Zealand Financial Services (NZFS) and other FSI sectors. This role requires strong communication skills, business acumen, and technical knowledge to drive revenue growth and customer satisfaction. You will work closely with cross-functional teams including Sales, Marketing, and Product Development to develop and execute account plans that meet the needs of our customers. Key responsibilities include: • Developing and executing account plans in collaboration with cross-functional teams; • Building strong relationships with key decision-makers at customer accounts; • Identifying and pursuing new business opportunities; • Collaborating with internal stakeholders to develop and deliver tailored solutions for customers; • Providing world-class support to our customers through proactive issue resolution, timely communication, and effective escalation management. The ideal candidate will have: • 3+ years of experience in a similar role or industry; • Strong understanding of the financial services sector and its key players; • Excellent communication, presentation, and interpersonal skills; • Ability to work independently and as part of a team; • Strong analytical and problem-solving skills; • Experience with CRM tools such as Salesforce.com. In return for your hard work and dedication, you will receive: • Competitive salary and benefits package; • Ongoing training and development opportunities to enhance your skills and knowledge; • Collaborative and dynamic work environment; • Recognition and rewards for outstanding performance.