Account Manager - Binnendienst

We offer worldwide tank-/load maps, telematics, EV-charging points, telecom & more to companies.

As one of the fastest-growing companies in the sector, we are always looking for .
Therefore, we are looking for a dedicated & result-oriented Account Manager binnendienst to strengthen our jovial team in Ronse .

Our Account Manager will not only be responsible for developing/understanding a existing customer portfolio, but will also penetrate the market via unique sales strategies such as up- & cross-selling, ....

Takenpakket:

• Maintain + build relationships with our valued customers
• Identify & pursue opportunities for up-/cross-selling via existing accounts
• Analyze account performance metrics & prepare regular reports for management
• Safeguard customer interests & negotiate long-term contracts
• Solve problems quickly & accurately, ensuring a sublime level of customer satisfaction
• Ensure customer satisfaction & identify opportunities to expand our services
• Develop + implement strategic business plans to stimulate growth & maximize customer satisfaction
• Continuously communicate accurately & customer-centrically to understand their changing needs & offer tailored solutions
• Function as the first point of contact for our customer portfolio, emphasizing building a strong & long-lasting relationship
• Collaborate with various departments (sales, development, customer service, ..) to ensure seamless support to customers
• Participate in industry events/networking opportunities to expand your knowledge & professionally represent our company