Account Manager

Join ABBYY and be part of a team that celebrates your unique work style. With flexible work options, a supportive team, and rewards that reflect your value, you can focus on what matters most – driving your growth, while fueling ours. Our commitment to respect, transparency, and simplicity means you can trust us to always choose to do the right thing. As a trusted partner for purpose-built AI and intelligent automation, we solve highly complex problems for our enterprise customers and put their information to work to transform the way they do business. Over 10,000 customers trust ABBYY, including many Fortune 500 ones. You will work on further developing a portfolio already containing client names such as DHL, Johnson & Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&R BLOCK. We are looking for an Account Manager (SMB) to own and grow a portfolio of existing customers. Your mission is to help customers realize the full value of ABBYY's IDP solutions, nurture strong relationships, and drive both retention (GRR) and growth (New ARR) through renewals and thoughtful expansion. You'll work closely with cross‑functional partners, manage multiple accounts and initiatives, and ensure disciplined planning and execution. Success in this role comes from understanding customer needs, strategically aligning solutions to business outcomes, and embodying a customer-centric approach. Your achievements will be measured by the growth of your portfolio, retention rates, and overall satisfaction with our services. We offer competitive compensation, comprehensive benefits, and opportunities for professional development. If you're passionate about building strong relationships and driving business results, we'd love to hear from you.