Account Executive (m/f/d)

Today, companies expect their customers to quickly reach the right contact person and for concerns to be clarified without detours. That's exactly what we help them with.

To expand our sales, we are looking for an Account Executive (m/f/d) who will win new customers and support them in making their customer communication simpler, more efficient, and better.

Do you enjoy delving into a company's processes and challenges before talking about products? Do you conduct conversations at eye level, think in solutions, and want to actively contribute to a company's growth? Then we are looking for you.

We work hybrid, with clear responsibilities and close team collaboration.

• You will win new customers and guide them from the initial conversation to the conclusion of the contract.
• You will conduct structured needs analyses and understand how customer communication currently works in a company and where there is a need for improvement.
• You will advise decision-makers on selecting a suitable solution for telephony, reachability, and customer service.
• You will conduct product demonstrations tailored to the specific use case.
• You will develop solution approaches for more complex requirements together with our technical team.
• You will accompany tenders and selection processes, even when multiple decision-makers are involved.
• You will negotiate offers, conditions, and contracts.
• You will collaborate with system partners when they accompany customers in selection and implementation projects.
• You will maintain your pipeline and forecast in our CRM in a traceable manner.
• You will actively contribute market feedback to the further development of our sales processes and our product.

• Many of our customers have trusted us for years. Now we want to specifically win more companies that have higher demands on their customer communication. That is precisely your mission.
• You will focus on companies with multiple locations or more complex routing and contact center requirements. You will accompany longer sales cycles, work with different decision-makers, and jointly develop the appropriate solution with customers.
• You will be given the freedom to shape your approach and the responsibility to develop sustainable growth from it. You will work closely with product and technology. What you learn in the market will flow back directly and help us to further develop comdesk.

Must-haves

• Several years (3-5 years) of experience in consulting-intensive B2B sales of complex solutions.
• Demonstrable success in acquiring new customers with order values in the five-figure range.
• Experience with multi-stage decision-making processes and multiple contact persons on the customer side.
• Confidence in needs analysis, offer creation, and negotiation.
• Basic technical understanding and the willingness to familiarize yourself intensively with our solutions.
• Structured way of working and experience in using CRM systems and professional pipeline management.
• Very good German language skills and good English language skills.

• Experience in sales of cloud telephony, unified communications, or contact center solutions.
• Experience in SaaS or software sales.
• Experience in collaborating with system houses, IT service providers, or sales partners.
• Experience with public or formal tenders.

The “Basics”: 30 days of vacation, hybrid working possible, a fixed end to the workday, a budget for your professional development, team events, JobRad (company bike program), pension plan, and a Spendit Card are some of the benefits our comdesk employees appreciate.
Work With Purpose: With your work, you have a positive impact on millions of people. Our solutions are always one step ahead and set new standards in customer service. This way, you make a real added value with your work and contribute to service hotlines finally living up to their name again.
Teamwork: What do we particularly love about comdesk? Our colleagues (m/f/d)! We have each other's backs, don't take ourselves too seriously, and can always rely on each other. Teamwork is not an empty phrase with us!
Grow Together: Your knowledge is a gain for all of us. That's why we regularly provide you with updates in the form of conferences, workshops, courses, training, the latest technology – whatever you need to develop professionally and personally.
No Nonsense: What you do doesn't get filed away in a drawer but is put into practice. We have no desire for unnecessary bureaucracy and hours-long meetings. We work focused, hands-on, and with an eye on what's essential.
 
Sounds exciting? Then we look forward to your application as Account Executive (m/f/d) at comdesk! Do you still have questions? Feel free to contact us.

Till Everling
HR Manager
Email: Find Jobs in Germany on Arbeitnow