Account Executive (m/f/d)

Companies today expect their customers to quickly reach the right contact person and for concerns to be clarified without detours. That's exactly what we help them with.

To expand our sales, we are looking for an Account Executive (m/f/d) who acquires new customers and supports them in making their customer communication simpler, more efficient, and better.

Do you enjoy getting to grips with a company's processes and challenges before talking about products? Do you conduct conversations at eye level, think in terms of solutions, and want to actively contribute to a company's growth? Then we are looking for you.

We work hybrid, with clear responsibilities and close team exchange.

• You acquire new customers and support them from the initial consultation to the contract conclusion.
• You conduct structured needs analyses and understand how customer communication currently functions within a company and where improvements are needed.
• You advise decision-makers in selecting a suitable solution for telephony, reachability, and customer service.
• You conduct product demonstrations tailored to the specific use case.
• You develop solution approaches for more complex requirements together with our technical team.
• You support tenders and selection processes, even when multiple decision-makers are involved.
• You negotiate offers, conditions, and contracts.
• You collaborate with system partners when they support customers in selection and implementation projects.
• You maintain your pipeline and forecast comprehensibly in our CRM.
• You actively contribute market feedback to the further development of our sales processes and our product.

• Many of our customers have trusted us for years. Now we want to specifically acquire more companies that have higher demands on their customer communication. This is precisely your mission.
• You focus on companies with multiple locations or more complex routing and contact center requirements. In doing so, you manage longer sales cycles, work with various decision-makers, and develop the appropriate solution together with customers.
• You are given the freedom to shape your approach yourself and the responsibility to develop sustainable growth from it. You will work closely with product and technology. What you learn in the market flows back directly and helps us further develop comdesk.

Must-haves

• Several years (3-5 years) of experience in consulting-intensive B2B sales of complex solutions
• Demonstrable success in acquiring new customers with order values in the five-figure range
• Experience with multi-stage decision-making processes and multiple contact persons on the customer side
• Confidence in needs analysis, offer design, and negotiation
• Basic technical understanding and the willingness to immerse yourself deeply in our solutions
• Structured way of working and experience in using CRM systems and professional pipeline management
• Very good German language skills and good English language skills

• Experience in selling cloud telephony, unified communications, or contact center solutions
• Experience in SaaS or software sales
• Experience in collaborating with system houses, IT service providers, or sales partners
• Experience with public or formal tenders

The "Basics": 30 days of vacation, hybrid working possible, a fixed end to the workday, a budget for your professional development, team events, JobRad (company bicycle leasing), retirement provision, and a Spendit Card are some of the benefits our comdesk employees appreciate.
Meaningful Work: With your work, you have a positive impact on millions of people. Our solutions are always one step ahead and set new standards in customer service. Thus, you make a real added value with your work and contribute to service hotlines finally living up to their name again.
Teamwork: What do we particularly love about comdesk? Our colleagues (m/f/d)! We have each other's backs, don't take ourselves too seriously, and can always rely on each other. With us, teamwork is not an empty phrase!
Growing Together: Your knowledge is a gain for all of us. That's why we regularly provide you with updates in the form of conferences, workshops, courses, training, the latest technology – whatever you need to develop professionally and personally.
No Nonsense: What you do doesn't languish in a drawer but is put to use. We have no desire for unnecessary bureaucracy and hours of meetings. We work focused, hands-on, and with an eye for the essential.
 
Sounds exciting? Then we look forward to your application as an Account Executive (m/f/d) at comdesk! Do you still have questions? Feel free to contact us.

Till Everling
HR Manager
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