Account Director

WE ARE TOMMY, ARE YOU?

Are you a growth-minded, proactive doer who is proud to cultivate partnerships with your clients? Do you love to work with some of the best creative talents in the business to deliver above and beyond client expectations? Are you an enthusiastic problem solver, who thrives on engaging with all client campaigns at every level?

If so, you might be the best person for this job. We are looking for a Singapore-based Account Director to join our talented APAC team – someone who shares our love for creative technology, our passion for performance, and our commitment to successful delivery of award-winning projects for the likes of Netflix, Amazon, Mastercard, Google, YouTube & HBO Max.

RESPONSIBILITIES

Along with advancing the strategic and tactical leadership of client relationships, the Account Director will be responsible for identifying and nurturing opportunities for account growth. The Account Director will liaise with the relevant Producer per project to keep abreast of APAC based project activities and to ensure the clients’ objectives are met during the course of delivering the best possible digital creative and campaigns.

This Account Director will be a key point of contact for both clients and the APAC Production team. They must have the ability to create or act on new opportunities and maintain strong, influential, and collaborative relationships with both clients and colleagues.

The ideal candidate is someone who is passionate about digital marketing and has a comprehensive understanding of how emerging technologies can add value to a client’s communications.

Daily, you will be expected to:

• Lead a portfolio of integrated accounts with a full understanding of our clients’ marketing objectives, strategies, processes, and preferences
• Work under the leadership of the SG Managing Director and Client Lead, and alongside Producers, Creatives and Studio Leads to ensure the clients’ objectives are met in the course of delivery of pitches and project work
• Act as the main client contact and oversee a roster of client accounts with multiple project teams
• Define and build effective and innovative solutions that generate measurable results
• Gain client alignment on project objectives, approaches, and budgets
• Understand the internal goals of the team and the business goals of the client
• Participate in strategic brainstorming, campaign development, and project brief definition where relevant
• Coordinate and participate in internal client-related meetings, keeping on top of clients’ projects, status, and deliverables
• Evaluate on-going account development and propose improvements to ways of working
• Work with the APAC Managing Director & Client Lead to coordinate and participate
• in new business efforts

SKILLS

The following skills will serve the successful candidate well:

Account Management

• Ability to form robust and lasting client relationships and operate as a thought partner instead of an executor, and manage the day-to-day expectation setting, conflict resolution
• Strong understanding of creative & social-first campaigns, innovation technologies, social content creation, online advertising specifications, and design lifecycle
• Ability to leverage existing client relationships to drive organic business growth
• Ability to manage expectations and morale both externally and internally
• Ability to look beyond what’s on a creative brief and uncover the true business problem
• Ability to work in a fast-paced environment while managing multiple changing priorities
• Ability to mentor junior Account Servicing team members, and delegate appropriate tasks to maximise efficiency
• Financial Performance
• Understanding of objectives and target-setting, with the ability to work alongside the APAC Managing Director & Client Lead to set and monitor these per client on a weekly / monthly basis
• Ability to work alongside peers, account teams and superiors to develop further strategies to drive more work from clients, resulting in growth and increased financial success

Leading & Developing Others

• Ability to communicate, collaborate and work on a team to foster positive working environments
• Ability to manage junior team members and contribute to ongoing learning and development

QUALIFICATIONS & EXPERIENCE

• At least a Bachelor’s Degree and 6 - 8 years working at a creative agency, advertising agency, or marketing firm focused on creative; entertainment & tech industry experience preferred
• Seasoned experience in creative marketing strategy within an agency environment
• Strong portfolio of work on creative & social-first advertising campaigns
• Excellent verbal, written, presentation, and interpersonal communication skills with the ability to write outstanding proposals
• A deep understanding and awareness of project development and experience tying project goals to business goals
• Strong organisational, conflict-resolution, and problem-solving skills
• Positive interpersonal, communication, and team-player skills

GET IN TOUCH

If you think you’ve got the skills, talent, and style to be our new Account Director, get in touch with us at [email protected]. Send your CV and portfolio along with a cover letter email describing why you are the best person for the job.

We’re committed to furthering equality and diversity in the creative industry, so we’ll be especially happy to see applications from underrepresented backgrounds.

Local applicants legally allowed to work in Singapore only, please.