Deliveroo
4 days ago
Account Associate - Retail & Grocery (M/F)
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Company information
- Company
- Deliveroo
- Location
- Paris Germany
- Posted
- 4 days ago
Job description
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way the world eats and shops. At Deliveroo, impact, innovation, and growth are at the heart of everything we do. We connect consumers, restaurants, shops, and delivery partners to empower everyone to buy what they want, how they want, when they want, and where they want.
We are a technology-driven company at the forefront of one of the world's fastest-growing sectors. We move fast, value autonomy, and are always looking for new ideas and talented people to join us!
What you will do on a daily basis
As an Account Associate - Retail & Grocery (M/F), you will be responsible for the success of a portfolio of partners, to ensure the best experience for our users, while building a strong and lasting partnership with them for our application.
Analyze the performance of your portfolio and take appropriate action, make recommendations, be agile and open to new things.
Process Optimization and Management: Deliveroo is a company that operates at high speed and scale. You will have the opportunity to create and improve processes, such as partnership management, to contribute to growth. You will develop best practice documents for specific accounts and for the entire portfolio.
Relationships with Retail and/or Grocery Stores: You will manage partnership development, data monitoring, and ensure an optimal experience on the application to make Deliveroo the reference home delivery service, by bringing your Food Tech expertise as the expert for your area / city.
You will ensure compliance with contractual obligations with the partners in your portfolio.
What you need to succeed
Experience: Internship or work-study in an Account Management or Sales role. Field experience within a large group (ideally supermarket, marketplace, e-commerce, retailer, FMCG) is a real asset.
Sales Acumen: You are keen on negotiating, anticipating commercial discussions, and taking action to maintain a quality portfolio (contractual discussions, negotiations for the implementation of commercial tools, etc.).
Entrepreneurial Spirit: You have a taste for entrepreneurship, creation, and seeking opportunities, knowing how to gain perspective without ever disconnecting from the ground and your phone to understand your partners.
Analytical Skills: Capable of being concise, in-depth data analysis, and understanding the data that improves performance for our in-store partners.
Proactive in your relationships with stakeholders. You love being in the field and are involved in all operational aspects within your perimeter.
Customer-Centric: Be obsessed with our customers. Use quantitative and qualitative data to build a service that is operationally excellent for our customers.
Team Player: A team player who collaborates and can bring out the best in those around you. Able to work effectively at all levels of Deliveroo and succeed with and through others.
Optimistic, Confident, and Energetic: You bring freshness, energy, and passion to the team. You contribute to creating a unique work environment that fosters new ideas and is enjoyable for others involved.
Languages: Fluent French and English required.
Why join us?
We are food enthusiasts, problem-solvers, community builders, and much more. What brings us together: a strong entrepreneurial spirit and the desire to build something ambitious together.
🔧 High autonomy to make a concrete impact on your portfolio and our partners.
🌱 A stimulating environment fostering learning, development, and career progression.
💙 Benefits designed for the well-being and balance of our teams.
🌍 An inclusive, international, and collaborative culture where everyone can find their place.
With equal skills, this position is open to workers with disabilities or similar, within the meaning of Article L5212-13 of the Labor Code. Deliveroo is committed to diversity, professional equality, and the employment of people with disabilities.
Ready to contribute to the future of food tech? Apply today!
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness.
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