Gcore
1 year ago
Abuse Operations Specialist
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Company information
- Company
- Gcore
- Location
- Polska Poland
- Posted
- 1 year ago
Job description
Job Description
Your Responsibilities:
- Process incoming abuse reports (e.g., DMCA, phishing, spam) from external providers and users across all company products, including CDN, Cloud, and Hosting.
- Investigate reported incidents according to established internal guidelines and service level agreements (SLAs).
- Take appropriate action on confirmed violations, including communicating with customers and suspending services when necessary.
- Maintain clear and accurate documentation for all cases handled.
- Collaborate with Technical Support and other internal teams to address complex issues.
- Identify and escalate emerging abuse trends to help improve platform-wide security.
Required skills
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