Abercrombie & Fitch - Brand Representative, Avenue Louise

The Job

The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.

What You’ll Do

• Customer Experience
• Store Presentation and Sales Floor
• Communication
• Asset Protection and Shrink
• Policies and Procedures
• Training and Development

Les Responsabilités

The sales representative is someone involved. They offer excellent customer service by anticipating their needs and responding to them. This is an outgoing person, knowledgeable in fashion as well as helpful. He shows a keen awareness of the store environment by ensuring he always remains accessible and warm. He is able to engage in conversation and establish a link with the customer by communicating clearly and precisely, which ensures that the customer is always the priority. He shows excellent relational skills, has confidence in himself and is very sociable on the sales floor, which will reflect on the revenue.

Les Missions

• Customer Experience
• Filling and maintenance of the sales floor
• Communication
• Prediction of losses
• Rules and procedures
• Training and development