Abacus Support Specialist (a)

Our client is an established Swiss IT and consulting company that supports companies in the digitalization and optimization of their business processes with modern ERP solutions. Abacus plays a central role, especially in the mapping and further development of financial processes. To strengthen the team, we are looking for a service-oriented personality who wants to combine business informatics, finance, and IT and enjoys developing professionally and technically in the Abacus environment.

Your Challenge

In this versatile role, you will be an important point of contact for customers with technical and functional questions about Abacus. Your focus will be on financial applications and the associated business processes:

• Processing and analyzing support requests related to Abacus
• Supporting users in the areas of financial accounting, accounts receivable, accounts payable, and e-banking
• Analyzing booking and process flows
• Advising customers on functional and application-related questions
• Developing sustainable solutions and documenting solution paths
• Collaborating with internal Abacus specialists and sharing knowledge within the team
• Depending on experience and interest, contributing to the optimization and further development of Abacus processes

Your Qualities and Talents

• Completed studies in Business Informatics (HF/FH/Uni) or a comparable higher education
• User experience with Abacus or comparable ERP/business software
• Good understanding of finance and accounting as well as corresponding business processes
• Initial experience in ERP/application support, consulting, trust, or finance environment is an advantage
• Strong IT affinity and enjoyment in getting to the bottom of complex issues
• Customer and service-oriented personality with good communication skills
• Independent, structured, and solution-oriented way of working

Would you like to combine your knowledge of business informatics and finance with Abacus or specifically develop into an Abacus specialist? Then this position offers you an exciting environment with a lot of customer contact, professional depth, and attractive development opportunities.
looks forward to receiving your application documents or your call.

• Consult & Pepper AG
  Löwenstrasse 9
  6004 Lucerne