Abacus Consultant Order Management, BPE, AbaReport, 80-100%

Are you interested in digitalization and do you want to contribute to the success of our rapidly expanding company?

At Fidigit, our clients are at the center of our concerns, as we offer exceptional service through the implementation of Abacus ERP and our dedicated employees. As a member of the Fidinam group, a leading consulting firm in the fields of taxation, business, real estate, and digital consulting in Switzerland, we are very well positioned with over 15 offices worldwide and more than 300 consultants.

With locations in Bern, Geneva, Lugano, Lucerne, and Zurich, we are the only Abacus reseller present in the three linguistic regions of Switzerland. We focus on advising our clients in the areas of digitalization and process optimization.

What you will do with us:

• You will manage Abacus projects, from conception and implementation to deployment, including user training.

• You will configure the order management, after-sales service, and CRM modules.

• You will use the tools provided by Abacus for reporting (AbaReport) as well as for the creation and automation of business processes.

• You will support and advise our Abacus clients and develop lasting relationships with them.

• You will participate daily in supporting our French-speaking clients on the modules for which you are a specialist.

• You will participate in the sale of Abacus software in your area of expertise: demonstrations, offers, webinars.

Your profile:

• Keen interest in digitalization and IT / Ease with IT tools and software.

• Knowledge of a company's basic management processes concerning order management (purchasing-sales, inventory), after-sales service, and CRM in particular.

• Knowledge of code editors and XML / Databases (SQL / C-tree). Failing that, a strong willingness to develop skills in these different technical areas.

• Strong customer service orientation and willingness to solve presented problems. Do not be afraid to pick up the phone to call clients and help them. Good interpersonal skills.

• Sensitivity to the business world and internal processes.

• French: Fluent. English: comfortable working. German, a plus.

What we offer:

• An opportunity to train within Fidigit with technical and business experts in Abacus software.

• Numerous career opportunities in this business sector in Switzerland.

• Participation in training courses at the Abacus publisher in Bienne to quickly gain expertise in Abacus software.

• Platinum Abacus Partner in a group with over 60 years of history.

• Stimulating, dynamic, and above all friendly work environment. Team of 8 employees in Geneva, 50 in Switzerland. We are about 30 people in our Geneva offices with the Fidinam teams.

• Company established throughout Switzerland (Lugano, Zurich, Lucerne, Bern, Geneva).

• Flexible working hours and possibility to work from home.

• Appropriate salary conditions for all skill levels and interesting additional benefits.

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