Operations Coordinator

Job Type: Part-Time (Possibility of Full-Time)
Location: 100% Remote
Timezone: US (EST)

A modern, design-led beauty brand focused on high-quality haircare rituals and thoughtful consumer experience. The company is known for its elevated aesthetic, clean product formulations, strong brand storytelling, and a loyal community that values mindful routines. Operations play a key role in supporting the brand’s premium customer experience across e-commerce and retail channels.

The Operations Coordinator will support day-to-day operational workflows across inventory, fulfilment, and backend ecommerce systems. This role starts as part-time for the first few months and transitions into full-time. The ideal candidate has hands-on experience with Shopify and CIN7, a strong operational mindset, and preferably a background in the beauty industry.

• Manage and maintain product data, inventory levels, and order flows across Shopify and CIN7.
• Coordinate fulfilment processes, troubleshoot order issues, and ensure timely shipments.
• Monitor stock levels, incoming POs, supplier timelines, and warehouse communication.
• Execute SKU updates, product launches, and operational tasks supporting the ecommerce calendar.
• Perform routine QA checks across systems to ensure data accuracy and operational consistency.
• Support customer service escalation by providing operational insights (inventory, order status, etc.).
• Collaborate with cross-functional teams including logistics, marketing, and finance to streamline operations.
• Identify inefficiencies and propose improvements for smoother backend workflows.
  

• Must have: Strong experience with Shopify and CIN7 (mandatory).
• Preferred: Experience in the beauty industry or high SKU-count consumer brands.
• 2–4 years in ecommerce operations, fulfilment, or supply chain coordination.
• Excellent organisational skills and attention to detail.
• Ability to work EST hours and communicate clearly across global teams.
• Comfortable in a fast-paced environment with shifting priorities.

• Strong problem-solving skills and ability to work independently.