Uptime Solutions Ltd
1 year ago
2nd Line Support Engineer
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Company information
- Company
- Uptime Solutions Ltd
- Location
- South Africa, Western Cape, Cape Town Region, Cape Town City Centre, Table View South Africa
- Posted
- 1 year ago
Job description
Job Description: Tier 2 Helpdesk Engineer - Remote Position Overview: The Tier 2 Helpdesk Engineer is responsible for providing advanced technical support to end-users, resolving complex issues, and ensuring the smooth operation of IT systems. This role involves troubleshooting, diagnosing, and resolving hardware and software problems, as well as collaborating with other IT team members to improve service delivery. These roles involve supporting a US partner (Eastern) start times will be 3pm/4pm…
Required skills
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