hey contact heroes GmbH
8 months ago
100% Remote: Freelancers (m/w/d) for Mobilfunk Inbound - EU only - German-speaking
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Company information
- Company
- hey contact heroes GmbH
- Location
- Hamburg Germany
- Posted
- 8 months ago
Job description
We are looking for experienced freelancers in the EU (not Germany) for an exciting inbound project in customer service for a well-known mobile phone brand.
Tasks
Your Tasks
- Phone and written support for existing customers
- Processing of inquiries about products, tariffs, and services
- Clearing up customer concerns according to predefined processes
- Ensuring high service quality in daily contact
Your Start
- Start in March or April 2026
- Full-time training, which will be remunerated
Qualification
Your Profile
- Residence within the EU and freelance activity
- Very good German in writing and speaking (at least C1/C2)
- A quiet and closed room in your home office is a prerequisite
- Experience in customer service, ideally in the telecommunications sector
- Reliability, flexibility, and service-oriented work
Benefits
This is what we offer you
- Fair service contracts with clear regulations
- Long-term cooperation and good utilization possible
- Flexible assignments Monday to Saturday between 8:00 am and 6:00 pm
- Work at 100% in your home office within the EU
If you're interested, apply now with your profile and become part of a professional team in customer service.
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Required skills
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